Return & Refund Policy

Effective Date: August 20, 2026

Welcome to Zaifon Store. Customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

1. Return Eligibility

You may request a return within 7 days of receiving your order if:

• The item is damaged or defective.

• You received the wrong product.

• The product is unused, unworn, and in its original packaging with all tags and accessories.

2. Non-Returnable Items

The following items cannot be returned:

• Used or damaged products (unless received damaged).

• Products without original packaging or tags.

• Items returned after the 7-day return period.

• Clearance or sale items (unless defective).

3. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:

• Your order number

• Clear photos of the product and packaging

We will arrange a replacement or refund after verification.

4. Refund Process

Once your returned item is received and inspected:

• Approved refunds will be processed within 5–7 business days.

• Refunds will be issued through the original payment method or bank transfer, depending on the payment method used.

5. Return Shipping

• If the return is due to our mistake (wrong or defective item), Zaifon Store will cover the return shipping cost.

• If the return is for any other eligible reason, the customer is responsible for the return shipping charges.

6. Order Cancellation

Orders can only be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled.

7. Contact Us

If you have any questions regarding returns or refunds, please contact us:

Zaifon Store
Email: zaifonstorepk@gmail.com
Phone: +92 335 4079360

We appreciate your trust in Zaifon Store and are committed to providing the best shopping experience.